Download and install
Use the Codeck purchase confirmation page or your Codeck license email. Contact support with your purchase email if you need a new recovery link. Open the DMG, move Codeck to Applications, eject the disk image, and open Codeck from Applications. macOS verifies the signed and notarized release. Do not disable Gatekeeper or remove quarantine to work around a warning; contact support instead.
Codeck requires macOS 14 Sonoma or newer. Check the compatibility details before buying.
Activate or move your license
Copy the license key from your Codeck confirmation email into the activation window while online. One license permits two active Mac installations. Use Settings → License → Manage → Deactivate This Mac before moving to a third installation. Reinstalling on the same Mac normally reuses the retained Keychain record.
If activation is interrupted, reconnect and choose Retry Activation. Codeck reuses this Mac’s installation identifier without consuming another slot. If your old Mac is unavailable or both slots appear occupied unexpectedly, contact support with your order reference and the installation support code shown in Codeck. Never send your full license key.
Reconnect to verify
Codeck verifies licenses quietly while online and permits up to 30 days after a successful verification. If it asks you to reconnect, check your internet connection and choose Verify License. A revoked license requires purchase support. License problems do not delete your projects or stop tasks in Codex or Claude.
Shortcuts and permissions
The Right Command + Right Option gesture needs optional Input Monitoring. Run the guide or test the listener in Settings. The menu bar and Option + Command + K work without that grant once activated. Optional auto-send uses Accessibility. Voice input needs microphone access and local speech resources; typing remains available if voice is unavailable.
Missing tasks
Confirm the Codex app or Claude Desktop is installed and has a local task. Codeck 1.0 reads Claude Code sessions created in Claude Desktop; terminal-only Claude Code sessions are not supported. Check provider health, refresh, and use Copy Diagnostics before contacting support.
Get help
Send your macOS version, Codeck version, provider name, and optional content-free diagnostics to support@getcodeck.com. For purchase or activation issues, include your order reference and purchase email. Do not include prompts, source files, license keys, or confidential task content.